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专利名称：Device compatibility management发明人：Jaikumar Ganesh申请号：US13969662申请日：20130819公开号：US10331786B2公开日：20190625
专利附图：
摘要：Methods and systems for automatically providing a notification of anoperational problem between two devices are provided. The method may includesearching online content for user feedback comments associated with a first device and asecond device. Sentiment analysis may be performed for the user feedback comments
and an operational problem that occurs between the first device and the second devicemay be identified based on the sentiment analysis. Next, a notification of the operationalproblem may be provided. Additionally, a probable cause associated with the operationalproblem may be identified and a suggested solution based on the identified probablecause may be provided. The suggested solution may correct the operational problembetween the first device and the second device.
申请人：Google LLC
地址：Mountain View CA US
国籍：US
代理机构：McDonnell Boehnen Hulbert & Berghoff LLP
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